terms & Conditions

Please read below

Terms & Conditions

The rates include luxury accommodation in en-suite, air-conditioned suites, 3 full meals per day, all teas and coffees, 2 safaris daily in open game drive vehicles and a safari/bush walk. Safari activities are with qualified and well-trained Guides and Trackers.

Arrivals are from 13h00, but ideally no later than 15h00.
Departures are after morning safari and breakfast at 10h30.

The rates exclude transfers, Sabi Sand Reserve gateentrance fees, compulsory Rhino Levy, bar bill, soft drinks, curios, spa treatments, items of a personal nature and gratuities.

Transfer rates to/from Kruger Mpumalanga airport/Skukuza Airport & Lukimbi/Idube are available on request.

Children’s Policy – Makubela Suites:
Adult rate will be applicable to children, unless sharing the same room with 2 full paying adults.

Deposit & Payment

2024/2025
• 20% Deposit due within 7 days of reservation being confirmed.
• Full payment due 30 days prior to arrival.
• Credit cards, EFT, online payments are accepted.

Cancellation policy

All cancellations must be made in writing
Standard Cancellation policy terms:

2024/2025
• Cancellation 61 days or more: No cancellation fees apply.
• Cancellation 60-31 days prior to travel: 20% cancellation fees apply.
• Cancellation within 30 days of travel: 100% cancellation fees apply.
• Groups more than 8 people: 20% cancellation applicable on confirmed bookings cancelled between 90 to 30 days.
• Bookings over peak season: 20% cancellation applicable on confirmed bookings cancelled more than 30 days.

Liability

Idube Game Reserve will maintain every possible precaution to ensure our clients’ safety. However, we cannot accept liability for any illness, accident or loss of personal belongings.

POPI Compliance

The POPI Act came into effect on 1st July 2021.  We would like to assure you that all personal information will be treated with complete confidentiality, and we will maintain the safety, integrity and privacy of that information.

We would like to make sure that we have your consent to update you with our latest communications and special offers. No action is required if you are happy to be on our mailing list. But please send an email to res@idube.com with ‘Unsubscribe’ in the subject line of any unwanted email correspondence, we will ensure your details are removed and you will receive no further correspondence.

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